Data entry, data annotations, web search , excel and data analysis jobs
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Anne Msuya
@annemsuya
I resolve customer concerns, manage relationships, and support debt collection operations.
TanzaniaWhat I'm looking for
I'm currently supporting debt collection operations at MOGO Tanzania, using data entry, CRM, and customer support skills to manage customer relationships.
Previously, I resolved customer inquiries and concerns at Tanzania Telecommunications Corporation and Utel Global Company Limited, with a focus on satisfaction, professionalism, empathy, and positive customer relationships. I also supported computer maintenance and networking at Infosys (IPS) Ltd. and contributed frontend work to the Kazi Fasta prototype at Buni-COSTECH.
Experience
Work history, roles, and key accomplishments
Current
Motivated professional with a strong foundation in IT and Business Information Technology. Experienced in providing excellent customer support via
phone, resolving client issues, and maintaining accurate records. Possesses strong analytical skills,
attention to detail, and a commitment to ethical practices, dedicated to supporting effective
decision-making and enhancing customer satisfaction.
Current
Collects debts and manages customer accounts, utilizing data entry and customer relationship management skills.
Customer Service Representative
Aug 2025 - Feb 2026 (6 months)
Experienced in providing excellent customer service, resolving inquiries efficiently, and ensuring client satisfaction. Skilled in communication, problem-solving, and handling customer concerns with professionalism and empathy. Committed to delivering a positive experience and building strong customer relationships.
Dedicated customer care professional skilled in assisting customers, resolving issues, and maintaining high service standards. Strong communication skills with a focus on customer satisfaction and positive relationships.
Assisted in computer maintenance and networking services. Provided technical support for hardware and software issues.
Contributed to the development of a prototype project called "Kazi Fasta". Assisted in frontend development, ensuring a user-friendly interface and smooth user experience.
UN
IT and Business Information Technology Professional
Unknown
Motivated professional with a strong foundation in IT and Business Information Technology, skilled in data analysis and interpretation. Experienced in providing excellent customer support via phone, resolving client issues, and maintaining accurate records.
Education
Degrees, certifications, and relevant coursework
UU
University of Dar es Salaam (UDSM)
Bachelor of Science, Business IT
2021 - 2024
University of Dar es Salaam
Bachelor of Science, Business IT
2021 - 2024
Pursued a Bachelor of Science in Business IT, gaining knowledge in business information systems and technology.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
TanzaniaAuthorized to work in
Salary expectations
5k-10k USD
Job categories
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