Anna Pham

At multinational companies in the Philippines, I built my career in customer support, progressing from Customer Service Representative to Senior Specialist and Team Leader. I supported customers by phone, live chat, and email.

At my second company, I started in an entry-level role, mastered operations within a few months, and successfully completed a trial for a Senior role. As the company expanded into new markets and branches, I helped launch operations as a pioneer and held the Team Leader position for 3.5 years.

After pausing my corporate career to start a family and moving to China, I became an active content creator across Vietnamese and Chinese social media platforms. I’m now eager to re-enter the workforce, bringing experience in English-to-Vietnamese translation, content adaptation, customer service, and virtual assistance.