Sally Xu

I am a dedicated professional with extensive experience in customer service and project coordination. Over the years, I have honed my skills in problem-solving and communication, ensuring smooth operations in various roles. My journey began as a training coordinator at LanguageCalls, where I was responsible for training both students and coaches, maintaining training documentation, and providing valuable feedback to improve the teaching process.

Following that, I worked as a customer service specialist at Aicent, where I monitored network operations and coordinated troubleshooting efforts with global partners. My ability to manage multiple tasks and maintain detailed documentation was crucial in ensuring client satisfaction. More recently, I took on a project specialist role at Nekkanti System, where I managed payment processes and collaborated with local teams to resolve issues efficiently. Additionally, I have worked as a freelance translator, translating a variety of materials, which has further enhanced my attention to detail and adaptability.