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Anna Kristine Navalete

@annakristinenavalete

I build trusted tenant, vendor, and enterprise client relationships that improve service, retention, and operations.

Philippines
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What I'm looking for

I'm looking for a role where I can strengthen client and vendor partnerships, improve service operations, resolve complex concerns, and lead cross-functional teams toward better customer experiences.

I'm currently leading the vendor management program at House of Investments, Inc., overseeing accreditation, evaluation, compliance, and strategic supplier relationships.

Previously, I managed leasing and tenant relations at House of Investments and Santos Knight Frank’s Zuellig Building, where I served as the primary contact for more than 30 corporate tenants. I led tenant onboarding, resolved operational concerns, coordinated renewals, and partnered with Engineering, Security, Housekeeping, and Property Management teams to deliver a strong customer experience.

My background also includes property management with Jones Lang LaSalle, asset management for Expressions, and tenant relations at SM Megamall. Across these roles, I managed property operations, lease negotiations, store openings, fit-outs, promotions, financial performance, and operational improvement initiatives.

I began in hospitality, retail, and food service environments including Mandarin Oriental Manila, building a service-first foundation in customer relationships, team leadership, and cross-functional operations.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Santo Tomas logoUT

University of Santo Tomas

Bachelor of Arts, Asian Studies

2001 - 2005

Pursued a Bachelor of Arts in Asian Studies, developing a strong foundation in cultural and regional studies.

SP

St. Paul College, Pasig

High School Diploma, General Studies

1998 - 2001

Completed secondary education, building a solid academic foundation.

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