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@annakhilchenko
IT Project Manager & Consultant | Bridging IT & Business for Innovation
I am an experienced IT professional with a strong background in IT infrastructure, network administration, and IT consulting. With hands-on expertise in IT project management, cloud solutions, and cybersecurity, I am seeking a role as an IT Project Manager or IT Consultant where I can leverage my technical knowledge and leadership skills to drive successful digital transformation initiatives.
I hold a Master’s degree in Management and Economics, which enables me to understand both technical and business perspectives in IT projects. My professional journey includes roles as an IT Support Engineer, IT Administrator, and Consultant in various organizations. I have managed network infrastructures, implemented cloud solutions (Microsoft 365, Exchange Online, Azure AD), and ensured IT security by configuring firewalls, VPNs, and access controls. Additionally, I have provided end-user support, conducted training sessions, and maintained detailed IT documentation.
I am highly skilled in Microsoft Office and financial accounting tools such as DATEV, Lexware, and QuickBooks. My experience in financial systems and IT security allows me to bridge the gap between IT and business needs effectively.
Key strengths that define my approach to work include strong analytical thinking, problem-solving skills, and the ability to manage multiple projects simultaneously. My ability to work in multicultural environments, combined with my adaptability and teamwork skills, makes me a valuable asset to any organization.
I am eager to contribute my expertise to a company that values innovation and efficiency in IT project management.
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Work history, roles, and key accomplishments
Lohn AG
Jan 2024 - Feb 2025 (1 year 1 month)
Responsible for IT infrastructure management including network administration, server management, and software management. Managed cloud services and user access control, and provided IT support and documentation.
3iMedia
Jan 2023 - Jan 2024 (1 year)
Provided telecommunications management and IT security management, including VPN setup and network monitoring. Created detailed documentation and reports on system performance and user support requests.
Universität Hohenheim
Jan 2020 - Jan 2023 (3 years)
Managed system administration and proactive support for infrastructure services, including incident and change management in a 2nd-level support role.
Degrees, certifications, and relevant coursework
Master's Degree, International Business and Economics
2018 - 2022
Activities and societies: Mitglied im Formula Student Team, Mitglied im Ukrainischen Roten Kreuz, Leitung des Englisch-Literaturclubs an der TU Charkiw (2013 - 2015)
Bachelor's Degree, International Business and Economics
2015 - 2018
Bachelor's Degree, Management
2013 - 2017
Software and tools used professionally
Microsoft Azure
Slack
Microsoft Teams
Passbase
Azure Monitor
Wireshark
PRTG
Windows
OneLogin
Azure Active Directory
3CX
Google Workspace
Microsoft Office 365
Todoist
1Password Secrets Automation
Sophos
Cisco AnyConnect
WordPress
Microsoft Excel
Deploy Now
Zoom
TeamViewer
Trend Micro OfficeScan
Password Manager Pro
ServiceNow
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