Open to opportunities

Annabel Ndaliki

@annabelndaliki

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Dynamic sales professional with a proven track record in B2B/B2C.

United Kingdom

Message

What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to leverage my sales expertise to drive business success.

I am a dynamic and results-driven sales professional with a proven track record in B2B and B2C sales, client acquisition, and relationship management. My expertise lies in identifying customer pain points and presenting tailored solutions that drive revenue growth. I am passionate about helping businesses scale through strategic sales techniques and data-driven decision-making.

In my current role as Sales and Marketing Manager at Tojac Global Services, I developed and executed sales and marketing strategies that resulted in an 18% revenue growth. By implementing Salesforce, I improved client management and sales tracking, boosting productivity by 20%. My ability to analyze sales data and optimize strategies has led to significant improvements in client retention and brand visibility.

With a strong background in customer service and legal administration, I have honed my skills in negotiation, compliance, and market research. I thrive in high-pressure environments and consistently exceed sales targets while maintaining high standards of service.

Experience

Work history, roles, and key accomplishments

Current

Sales and Marketing Manager

Current

Tojac Global Services

Aug 2017 - Present (7 years 10 months)

Developed and executed sales and marketing strategies, driving revenue growth by 18%. Implemented Salesforce, improving client management and sales tracking, boosting productivity by 20%. Conducted market research using CRM tools, identifying export opportunities and increasing international client base by 25%.

Sales Strategy Salesforce CRM Market Research

Tenancy Manager

Foxtons Ltd

Jul 2016 - Jul 2017 (1 year)

Oversaw a property portfolio of 834 properties, managing tenancy logistics and legal compliance. Arranged pre-tenancy works and handled tenancy agreements, notices, and deposit release procedures. Developed internal procedures, increasing property accountability and compliance efficiency by 15%.

Property Management Legal Compliance

Customer Service Manager

Ladbrokes

Jan 2016 - Jul 2016 (6 months)

Led a customer service team, achieving a 95% customer satisfaction rate. Resolved customer issues through fast, effective decision-making, boosting retention by 10%. Managed financial reports, ensuring 100% accuracy in daily records.

Customer Service Team Management Customer Retention Financial Reporting

Legal Administrator / Paralegal

Legal Resource Partnership

Jul 2013 - Jul 2016 (3 years)

Assisted with legal administrative tasks, including client interviews, bundle preparation, and invoicing. Drafted client letters to government bodies, achieving a 90% response rate.

Invoicing Legal Drafting

Education

Degrees, certifications, and relevant coursework

Middlesex University

Bachelor of Arts, Law

Studied core legal principles, statutes, and case law, gaining a comprehensive understanding of the English legal system. Developed strong analytical, research, and critical thinking skills essential for legal practice.

St Francis Xavier Sixth Form College

A Levels, English Literature, Government & Politics, History

Completed A Levels in English Literature, Government & Politics, and History. Developed strong analytical, research, and essay writing skills through in-depth study of these subjects.

Eltham Green Specialist Sports College

GCSEs, General Studies

Achieved General Certificate of Secondary Education (GCSE) qualifications across a broad range of subjects. Built foundational academic knowledge and developed essential study skills.