Ankit User

I’m an Implementation Manager with 4 years of experience delivering card-based payment products across authorization, clearing, and settlement systems. I specialize in ISO 8583 transaction flows, UAT, certification, production go-lives, and compliance-driven delivery.

At Wipro, I’ve delivered implementation work with 100% deployment accuracy and zero critical post-deployment defects across production go-lives, maintaining full SLA adherence across 10+ concurrent client implementations. I lead end-to-end delivery—requirements analysis, functional specification, UAT, certification, and production release—while coordinating a sub-team of 3–4 engineers through task delegation, progress tracking, and knowledge-transfer.

I thrive on cross-functional execution, partnering with engineering, QA, risk, compliance, and business teams to turn complex requirements into clear, actionable specs that keep stakeholders aligned. I manage client relationships through onboarding to go-live readiness, monitor implementation KPIs, and continuously improve processes to reduce client onboarding time and strengthen delivery efficiency. Previously, as a Project Engineer at Ericsson, I supported high-availability network infrastructure and used SQL to validate data integrity and access controls while building production, incident handling, and operational risk awareness.