Aishwarya Shankar
@aishwaryashankar
I build payment products and delivery systems for complex cross-border programs, carriers, banks, and global merchants.
IndiaWhat I'm looking for
At Boku, I lead carrier billing delivery across Asia and the Middle East for Google, Apple, Netflix, and Sony. I turn security requirements, carrier integrations, rebranding, and production needs into coordinated roadmaps, including IMSI enhancements across 38 carriers and Sony PlayStation rebranding across 30+ carriers.
I've built payments and banking experience from ICICI Bank and Deutsche Bank to Intellect Design Arena, where I led payment products from requirements through deployment. I build practical systems—trackers, SOPs, automation frameworks, and clear requirements—that help teams deliver faster while managing risk, stakeholders, and global operations.
Experience
Work history, roles, and key accomplishments
Technical Project Manager
Boku, Inc.
Jul 2025 - Present (1 year 3 months)
Own end-to-end delivery of carrier billing interface projects across Asia and the Middle East for global merchants including Google, Apple, Netflix, and Sony. Lead security enhancement programs and rebranding initiatives, manage certificate management, and oversee production issue resolution.
Business Analyst
Intellect Design Arena Limited
May 2019 - Jun 2025 (6 years 1 month)
Led payment services product and channel user portal, managing full product lifecycle from pre-sales to post-production support. Translated business requirements into BRDs, user stories, and wireframes, and delivered efficient customer journeys across domestic and cross-border payment modules.
Led a team of operations analysts overseeing trade capture, reconciliation, and escalation, maintaining 99.95% uptime and FCA compliance. Reduced trade processing lag time by 40% and trade rejections by 17% through process optimization and quality control methods.
Assistant Manager
ICICI Bank Limited
Nov 2009 - Mar 2012 (2 years 4 months)
Managed operations across corporate, mid-size, and branch banking segments, optimizing resource allocation and monthly budgets. Established trade, forex, and SME service desks, led audit reviews, and managed client escalations with regulatory bodies.
Education
Degrees, certifications, and relevant coursework
School of Inspired Leadership
Post Graduate Program, Business Leadership
2018 - 2019
Post Graduate Program in Business Leadership from the School of Inspired Leadership, completed in 2019.
Indian Institute of Management, Lucknow
Certificate Program, Business Analytics
2013 - 2013
Certificate Program in Business Analytics from Indian Institute of Management, Lucknow, completed in 2013.
Indiana University
Certificate Program, Business Analytics
2013 - 2013
Certificate Program in Business Analytics from Indiana University, completed in 2013.
Indian Institute of Management, Lucknow
Certificate Program, Business Analytics
2012 - 2012
Certificate Program in Business Analytics for Executives from Indian Institute of Management, Lucknow, completed in 2012.
Manipal University
Post Graduate Diploma, Banking
2008 - 2009
Post Graduate Diploma in Banking from Manipal University, completed in 2009.
Symbiosis College of Arts and Commerce, Pune University
Bachelor of Commerce, Commerce
2005 - 2008
Graduate Degree in Commerce (B.Com) from Symbiosis College of Arts and Commerce, Pune University, completed in 2008.
ASQ
Yellow Belt, Lean Six Sigma
Lean Six Sigma Yellow Belt certification from ASQ.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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