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Anjeev Chhetri

@anjeevchhetri

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I drive SaaS sales, customer retention, renewals, and account growth.

Nepal

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What I'm looking for

I'm seeking sales, SaaS sales, customer success, account management, or business development work where I can grow customer relationships, drive renewals and upgrades, and generate new business.

I've built 16+ years of sales and customer success experience across SaaS, technology, telecom solutions, retail, and B2B markets.

At RTDC (The Real PBX), I managed customer relationships across onboarding, product guidance, technical support, escalations, retention, and service-upgrade opportunities for SaaS communication solutions.

At KrispCall, I supported more than 211 customer accounts monthly, delivering onboarding, demonstrations, training, upgrades, renewals, and consultative selling for communication and virtual number solutions.

Previously, I generated new business, managed pipelines, negotiated commercial terms, and developed client relationships at SAS Group, Darb Technology, Al Madean Technology, and Landmark Group – Max. I bring a consultative, solution-focused approach to account growth and long-term customer relationships.

Experience

Work history, roles, and key accomplishments

Senior Customer Success / Customer Experience

RTDC (The Real PBX)

Nov 2025 - Jul 2026 (8 months)

Managed customer relationships and supported users throughout the customer lifecycle, from onboarding to ongoing account support. Provided product guidance, training, and assistance with SaaS communication solutions and technical concerns.

Customer Success Account Management Customer Onboarding Product Training SaaS Technical Support Customer Experience Escalation Management