Looking for a job

Anjali User

@anjaliuser31

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Customer support associate with international client experience, resolving customer queries and basic IT issues.

India

Message

What I'm looking for

I’m looking for remote IT customer support work where I can help customers through troubleshooting, complaint handling, and email or chat support.

As an International Customer Support Associate on a contract in Pune, I supported and communicated with international clients, understanding their requirements and resolving customer queries.

I provided technical and customer support, assisting clients with basic IT-related issues and troubleshooting. I identified concerns, analyzed problems, and offered clear, practical solutions.

I handled customer requests with accuracy and timely follow-up, maintaining professional communication with clients from diverse international backgrounds.

My computer engineering studies at Savitribai Phule University gave me a foundation in computer networks, databases, Java, Python, and computer systems. I’m prepared to support customers through troubleshooting, complaint handling, and email or chat support.

Experience

Work history, roles, and key accomplishments

International Customer Support Associate

Contract

Jun 2022 - Sep 2026 (4 years 3 months)

Provided technical and customer support to 400+ international clients, resolving queries and troubleshooting IT issues. Maintained professional communication and managed requests with attention to detail and timely follow-up.

Customer Service Communication Skills Problem Solving Complaint Handling Email Support Live Chat Microsoft Office Linux Troubleshooting Cloud Support

Education

Degrees, certifications, and relevant coursework

Savitribai Phule University

BE (Computer Engineer), Computer Engineering

2019 - 2022

Developed strong knowledge of programming, computer networks, databases, software development, and emerging technologies. Gained practical skills in Java, Python, web technologies, and computer systems through academic projects and hands-on learning.