At Phoenix Lead Company USA, I responded to customer inquiries by phone, email, and live chat, and helped resolve complaints, service issues, and billing questions.
I assisted clients with account setup, profile management, and verification, and explained the company’s products, lead generation packages, and subscription plans.
I processed upgrades, cancellations, refunds, and other adjustments in the CRM system.
At Lulu Interiors, I identified prospective clients and recommended interior design solutions, furniture, and home décor to suit their needs and budgets. I prepared proposals and estimates, negotiated pricing and payment plans, and maintained client relationships.
