
Anisha Sigdel
@anishasigdel1
I support banking and securities clients with account services, documentation, and trading-related customer assistance.
What I'm looking for
At Naasa Securities Company Limited, I support clients with stock trading, Demat, Mero Share, online trading, account opening, KYC updates, fund settlement, and brokerage queries. I handle inquiries and complaints across phone, email, and in-person channels while maintaining accurate records and coordinating timely resolutions.
My internship at NIC ASIA Bank Limited gave me practical exposure to retail banking, remittance, trade finance, digital banking, transaction records, and account-related documentation. I'm building a career in banking, finance, or business administration by combining my BBS studies with customer service and operational experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Naasa Securities Company Limited
Oct 2023 - Present (2 years 11 months)
Provided customer support and assistance regarding stock trading, Demat, Mero Share, and online trading services. Assisted clients with account opening, KYC updates, and documentation, while handling inquiries and coordinating with internal teams.
Education
Degrees, certifications, and relevant coursework
Janapriya Multiple College
Bachelor, Business
2021 -
Pursuing a Bachelor's degree at Janapriya Multiple College, Pokhara, Nepal, with an expected completion in the future.
Shree Mahima Secondary School
Intermediate, General Studies
2017 - 2019
Completed Intermediate studies at Shree Mahima Secondary School, Syangja, Nepal, from 2017 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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