Bivushana PandeyBP
Open to opportunities

Bivushana Pandey

@bivushanapandey

Polite and professional person with strong communication and writing skills.

Nepal

What I'm looking for

Seeking a role that values customer satisfaction, teamwork, and personal growth, where I can utilize my exceptional communication and interpersonal skills to drive results and build strong relationships.

As a customer-focused and results-driven professional, I leverage my exceptional communication and interpersonal skills to build strong relationships and resolve complex issues. With a strong background in customer service and teaching, I excel in high-pressure environments and thrive in fast-paced settings.

Throughout my career, I have demonstrated my ability to work effectively with diverse groups, including customers, teachers, and parents. My experience in the banking industry has equipped me with the skills to manage high-volume customer queries and provide accurate solutions to their needs.

I am a lifelong learner, currently pursuing my M.Sc. in Clinical Psychology from Liverpool John Moores University, UK. I am passionate about personal growth and development, and I believe that my skills and experience make me an ideal candidate for a role that values customer satisfaction and teamwork.

Experience

Work history, roles, and key accomplishments

NIC Asia Bank Limited logoNL
Current

Customer Service Representative

NIC Asia Bank Limited

Feb 2022 - Present (3 years 3 months)

Resolved customer issues effectively using interpersonal skills and conflict resolution techniques. Managed high-volume customer queries through oral communication and written instructions in mail.

Education

Degrees, certifications, and relevant coursework

Bivushana hasn't added their education

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Tech stack

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Bivushana Pandey - Customer Service Representative - NIC Asia Bank Limited | Himalayas