Anirudh Shrivastava
@anirudhshrivastava
Training professional at EXL who trained 600+ new hires and cut onboarding time by 29%.
IndiaWhat I'm looking for
At EXL, I deliver communication, language proficiency, and process readiness training to new hires. I built automated training MIS in Excel and introduced a prompt-engineering module for trainees and teams.
At Concentrix, I trained about 300 new hires and achieved 98% throughput in language assessments. I redesigned the curriculum, cutting new hire training from 7 days to 5, and mentored junior trainers.
At Teleperformance, I trained new associates in public speaking and soft skills as a Voice Coach, after working there as a Customer Service Representative. I hold an MBA from Manipal University Jaipur and certifications in generative AI prompt engineering and ChatGPT ethical considerations.
Experience
Work history, roles, and key accomplishments
Delivers communication, language proficiency, and process readiness training to 300+ new hires. Built automated training MIS in Excel and introduced AI into the training curriculum.
Trained about 300 new hires, achieving 98% throughput in language assessments. Redesigned curriculum to cut training duration by 29% and mentored junior trainers.
Trained 25+ batches of new associates in public speaking and soft skills. Consistently met or exceeded training standards, contributing to strong customer-satisfaction results.
Resolved customer queries promptly in a fast-paced environment with a customer-first approach.
Education
Degrees, certifications, and relevant coursework
Manipal University Jaipur
Master of Business Administration, Business Administration
Pursued a Master of Business Administration (MBA) at Manipal University Jaipur.
Government Commerce College, Kota
Bachelor of Commerce, Commerce
2017 - 2020
Completed a Bachelor of Commerce (B.Com) from Government Commerce College, Kota from 2017 to 2020.
IBM
Generative AI: Prompt Engineering Basics, Generative AI
Completed the Generative AI: Prompt Engineering Basics certification from IBM in April 2026.
Skillsoft
Ethical, Privacy and Intellectual Property Considerations for ChatGPT, Ethics and Privacy
Completed the Ethical, Privacy and Intellectual Property Considerations for ChatGPT certification from Skillsoft in January 2025.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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