LB
Open to opportunities

Leena Babh

@leenababh

Dedicated HR professional with expertise in recruitment and customer service.

United Arab Emirates

What I'm looking for

I am looking for a role that fosters professional growth and allows me to utilize my HR and customer service skills effectively.

I am an experienced HR professional with a strong background in recruitment and customer service. Over the years, I have honed my skills in various roles, including as a Customer Service Executive and HR Officer, where I successfully managed end-to-end recruitment processes and provided exceptional support to clients and candidates alike.

My journey began with a focus on talent acquisition, where I handled recruitment for diverse roles in medical billing, coding, and administration. I have a proven track record of sourcing candidates through multiple platforms, maintaining databases, and conducting interviews. My dedication to excellence has been recognized through various achievements, including successfully placing over 300 candidates across different departments.

I thrive in environments that encourage professional growth and collaboration. I am passionate about leveraging my skills to contribute positively to my organization while ensuring that candidates find the right fit for their careers.

Experience

Work history, roles, and key accomplishments

BL

Customer Service Executive

Brilliantz Education Pvt Ltd

Mar 2020 - Jul 2020 (4 months)

Managed admission queries through calls, provided telephonic counseling, and guided students on suitable courses. Maintained records of customer interactions and handled complaints with appropriate solutions.

TL

SR. Executive-HR & Admin

T. I. M. E Pvt Ltd

Mar 2019 - Feb 2020 (11 months)

Handled end-to-end recruitment processes, maintained employee records, updated MIS reports, and managed attendance and leave records. Prepared experience and relieving letters.

NL

HR Officer - Talent Acquisition

Navigant BPM India Pvt Ltd

Oct 2014 - Oct 2018 (4 years)

Managed recruitment for various roles including Medical Billing and Admin. Experienced in bulk hiring and candidate sourcing through job portals. Coordinated job descriptions and interview scheduling.

Education

Degrees, certifications, and relevant coursework

KU

Kerala University

Master of Business Administration, Human Resources and Finance

2012 - 2014

Grade: 70

Completed an MBA in HR & Finance, focusing on human resource management and financial principles.

KU

Kerala University

Bachelor of Science, Polymer Chemistry

2010 - 2012

Grade: 80.8

Activities and societies: State Rank holder in BSC Polymer Chemistry.

Studied Polymer Chemistry, gaining knowledge in the chemical properties and applications of polymers.

Tech stack

Software and tools used professionally

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Leena Babh - Customer Service Executive - Brilliantz Education Pvt Ltd | Himalayas