Open to opportunities

Anirban Roy

@anirbanroy

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Aspiring marketing professional with a focus on brand promotion.

India

Message

What I'm looking for

I am looking for a challenging position that offers growth opportunities and allows me to leverage my skills in marketing and brand promotion.

I am Anirban Roy, a dedicated marketing professional with a strong educational background in packaging technology. I have completed my diploma from Birla Institute of Technology, where I developed a solid foundation in marketing principles and brand promotion. My academic journey has equipped me with the skills necessary to tackle challenges in the marketing field.

In my recent role as a Voice Agent at Reliance Jio, I honed my customer support skills and gained valuable experience in quality control. I am a quick learner, always eager to embrace new concepts and techniques. My strengths lie in my confidence, adaptable attitude, and determination to succeed, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Quality Control

PIN-UP Global

Jan 2023 - Dec 2024 (1 year 11 months)

Worked in Quality Control, ensuring adherence to operational standards and improving service delivery. Focused on identifying and rectifying issues to enhance overall customer experience.

Quality Control Process Improvement Customer Service Data Analysis Reporting

Voice Agent

Reliance Jio

Jan 2022 - Dec 2023 (1 year 11 months)

Served as a Voice Agent, providing customer support and resolving inquiries for telecommunications services. Contributed to maintaining high standards of service quality and customer satisfaction.

Customer Support Communication Telecommunications Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Sodepur High School For Boys (H.S)

Madhyamik, General Studies

Completed Madhyamik in 2016 from WBBSE at Sodepur High School For Boys (H.S). This foundational education provided a strong base for further studies.

Birla Institute of Technology

Diploma, Packaging

Completed a Diploma in Packaging from Birla Institute of Technology, passing all six semesters between 2016 and 2019. This program provided specialized knowledge in packaging technology.