At Press Ganey, I gather and process information during customer interactions in a fast-paced remote environment. I maintain accurate electronic records and reporting while following documentation, quality, and compliance procedures.
At Pearl Logistics, I coordinated freight shipments from scheduling through delivery. I scheduled drivers and appointments, tracked shipment progress, and coordinated updates and solutions with brokers, carriers, drivers, and customers.
At AQ Transportation, I coordinated shipment and driver schedules, assigned drivers, and maintained status information. I also managed Bills of Lading and Proofs of Delivery and helped resolve delivery issues with transportation stakeholders.
Earlier, at Apollo Truck Lines, I supported dispatch activities, shipment tracking, and transportation records; I also voluntarily assisted new team members with procedures. At Hi-Tech Gateway, I supported customers by phone and email and maintained customer records.
