Anil Kumar Aarumalla

Lead Scrum implementation for web application projects, managing backlog and ceremonies to achieve 95% on-time sprint completion and 90%+ forecast accuracy. Applied Agile metrics and tooling to increase delivery predictability by 25% and reduce scope creep by 60%.

Managed stock operations and deliveries, improving kitchen logistics efficiency by 15% and reducing food wastage by 10% through dashboards and FIFO organization. Ensured HACCP compliance and resolved supplier discrepancies to maintain 100% quality adherence.

Led cross-regional fraud investigation teams, improving team performance and quality by 25% and maintaining a 98% investigation accuracy score. Streamlined processes to reduce defects by 60% and helped prevent estimated fraud losses of $400K–$1.1M.

Investigated complex fraud across 16 marketplaces, increasing compliance by 20% and refining detection protocols to reduce false positives by 45% and shorten turnaround by 25%. Developed SOPs and implemented global process controls.

Reviewed and audited healthcare claims to maintain 98% adherence to payer guidelines, reduced claim errors to 2%, and identified process bottlenecks that increased throughput by 18% and cut rework by 15%.

Processed and audited 1,200+ claims monthly with 95% accuracy, maintained under 5% error rate, and achieved a 90% on-time resolution rate through investigations and stakeholder collaboration.

Managed benefits administration tasks and maintained 100% data accuracy across HR systems, reducing internal query resolution time by 30% through optimized record management.

Managed 150–160+ inbound calls daily, achieving 100% first-contact resolution and CSAT of 95%+ while maintaining sub-2-minute average handling time.

Bachelor of Commerce covering accounting, taxation, financial reporting, and management accounting.