Anil Kumar

I've supported enterprise Oracle EBS environments at Oracle and Infosys, validating operational data, resolving incidents, and keeping critical systems reliable for global users.

At Infosys, I administered Oracle DB 11g–21c across Linux, Windows, and AIX for 10,000+ users. I used advanced SQL to investigate performance anomalies and data discrepancies, built Grafana and Oracle OEM dashboards, and delivered actionable reports to management.

At Oracle, I managed the full ServiceNow ticket lifecycle and met strict SLA requirements, including sub-1-hour Sev1 response. I also automated patching, monitoring, and health checks with PowerShell and Bash, reducing manual task time by 40%.

Most recently at NPower Canada and IBM, I automated recurring data extracts and reports with Python and PowerShell, validated data flowing between systems, and documented reporting logic and processes in Git. I'm focused on turning operational data into clear findings, dependable processes, and faster resolution for teams.