Anguel Velarde

I am a customer-focused service professional with hands-on experience in high-volume retail and disaster-relief support roles. I have consistently delivered accurate transactions, welcoming front-desk service, and organized inventory management that improves customer experiences.

At El Pollo Loco and Sally Beauty I processed payments, managed appointments, conducted inventory counts, and used warehouse/point-of-sale systems to fulfill orders efficiently. I maintain attention to detail and a clean, safe workspace while collaborating with teammates to meet operational goals.

In my current role with Insight Global supporting FEMA operations, I assist disaster survivors by assessing needs, inputting data into electronic systems, managing administrative records, and gathering feedback to improve service quality. I handle customer inquiries professionally across communication channels.

I hold a high school diploma and a Google Project Management certification, and I bring strong communication, multitasking, and problem-solving skills. I seek roles where I can apply my customer service and administrative strengths to enhance operations and support team success.