Rc Campos
@angelo-campos
Tech Support Agent at diferents companys supporting customers and resolving technical issues in call center environments.
Dominican RepublicWhat I'm looking for
At Continuum GS, I worked as a Tech Support Agent, assisting customers and resolving technical issues.
As a Customer Service Agent at CCD Health Care and a Customer Service Representative at Newtech Global SRL, I supported customers in call center environments.
At Hotel Sanctuary, I worked as an Interpreter and Bartender. I’m proficient in English and Spanish.
I studied Cybersecurity Technology at Instituto Tecnológico las Américas (ITLA) and Modern Languages at Universidad Autónoma de Santo Domingo (UASD). I also completed training in advanced English, customer service, airline services, and generative AI fundamentals.
Experience
Work history, roles, and key accomplishments
Interpreter and Bartender
Hotel Sanctuary
Provided interpretation services and bartending support in a hospitality setting.
Customer Service Representative
Newtech Global SRL
Represented the company in customer interactions, providing service and support to clients.
Customer Service Agent
CCD Health Care
Assisted customers with inquiries and provided support in a fast-paced call center environment.
Tech Support Agent
Continuum GS
Provided technical support to customers in a call center environment, resolving technical issues and ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Instituto Tecnológico las Américas (ITLA)
Technologist, Cybersecurity
Pursuing a degree in Cybersecurity Technology.
Colegio Fray Antón de Montesinos
Primary and Secondary Education, General Studies
Completed primary and secondary education.
Universidad Autónoma de Santo Domingo (UASD)
Modern Languages, Modern Languages
Studied modern languages.
MESCYT
Advanced English C1, English
Completed an Advanced English C1 course.
Dallas Institute
Customer Service, Customer Service
Completed a customer service course.
Dominican Airline School
Airline Agent, Aviation
Completed an airline agent course.
AWS Training LATAM and TIDWITWork
Generative AI Fundamentals, Artificial Intelligence
Completed a course on Generative AI Fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
Social media
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