Angelizue Herron
@angelizueherron
TEFL/TESOL-certified educator with 15+ years’ experience helping learners improve English communication and pronunciation.
What I'm looking for
I’m a dedicated and enthusiastic TEFL/TESOL certified educator with over 15 years of professional experience in customer service, communication, and leadership roles. I’m passionate about helping international students improve English communication skills and cultural understanding.
I bring strength in engaging diverse learners through supportive learning environments and clear instruction in English. I’m skilled in English communication & pronunciation support, student engagement and classroom management, lesson preparation & instruction, and online teaching readiness. I also focus on presentation & public speaking and cross-cultural communication to help learners feel confident and understood.
My background in client-facing roles sharpened my communication and organization in high-pressure environments. As a Call Center Operator, I communicated clearly via telephone outreach campaigns and accurately captured and updated data with strong attention to detail. As a Receptionist / Administrative Assistant, I welcomed and assisted clients, managed incoming calls and coordinated appointments professionally, and handled administrative tasks including reporting, asset tracking, and attendance records.
In banking, I developed leadership and problem-solving that I apply to teaching and learner support. As an Assistant Branch Manager (2IC), I supervised staff and supported daily branch operations, providing coaching and guidance to improve service delivery while resolving customer concerns. As a Service Consultant, I delivered professional customer service and financial guidance, explaining products clearly—experience that strengthens how I deliver complex information simply to help people progress.
Experience
Work history, roles, and key accomplishments
Call Center Operator
Ward 11 D.A
Oct 2021 - Nov 2021 (1 month)
Conducted telephone outreach campaigns, communicating clearly with a wide range of individuals in a high-volume call environment. Captured and updated data accurately while maintaining strong attention to detail.
Receptionist & Admin Assistant
Big Five Panel and Paint
Feb 2019 - May 2019 (3 months)
Welcomed and assisted clients, managing incoming calls and coordinating appointments professionally. Completed administrative tasks including reporting, asset tracking, and maintaining attendance records.
Assistant Branch Manager (2IC)
Capitec Bank
Sep 2013 - May 2015 (1 year 8 months)
Supervised staff and supported daily branch operations in a fast-paced environment. Coached employees to improve service delivery and resolved customer concerns to maintain a positive client experience.
Service Consultant
Capitec Bank
May 2008 - Sep 2013 (5 years 4 months)
Delivered professional customer service and provided financial guidance by explaining products clearly to help clients make informed decisions. Strengthened client communication and problem-solving through consistent, relationship-focused support.
Education
Degrees, certifications, and relevant coursework
TEFL/TESOL Certification
TEFL/TESOL Certification (140 Hours), English Language Teaching (TEFL/TESOL)
Completed a TEFL/TESOL certification (140 hours) focused on English teaching and classroom readiness.
Hairdressing and Business Management
NQF Level 2, Hairdressing and Business Management
Completed Hairdressing and Business Management at NQF Level 2.
Hillview Secondary School
Matric / Grade 12, Secondary Education
Completed Matric / Grade 12 at Hillview Secondary School.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Angelizue?
You can contact Angelizue and 90k+ other talented remote workers on Himalayas.
Message AngelizueFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
