Angelie Mapili

Provided in-home care and assistance with daily living activities for elderly clients, managed household errands, and supported client well-being and safety.

Electronically collected, processed, and managed information from motor vehicle accident reports and paper forms to ensure accurate digital records and data integrity.

Interacted with customers to resolve issues, verified applicant information and identification, and maintained service quality across support channels.

Led ad-hoc teams to complete time-sensitive tasks, mentored team members, and coordinated efforts to meet project deadlines and quality standards.

Set up and maintained computer hardware, resolved hardware and software issues, and supported IT operations to ensure system availability.

Performed data entry and OCR/document recognition tasks to digitize workflows, improve process efficiency, and support data integration services.

Annotated, identified, and labeled 3D sensor data and tagged keywords for text and image datasets to support machine learning training pipelines.

Underwent training and employment at InspiroRelia Inc. in customer service and computer-related tasks from April 2022 to September 2024.

Completed studies related to Computer Technology and data handling at Negros Oriental State University from 2019 to 2023.

Completed computer operator-related training and NC II competencies between October and December 2022.

Worked as a Data Entry Specialist and completed related NC II competency activities in 2021.