Angelica Marie Gulferic
@angelicamariegulferi
I support customers, resolve technical issues, and keep operations running smoothly.
PhilippinesWhat I'm looking for
I've supported customers and maintained accurate operations across IBEX Global, Hinduja Global Solutions, TaskUs, and Religa Limited.
At IBEX Global, I troubleshot technical concerns across chat and voice, documented cases, resolved complaints, and met qualitative and quantitative performance targets. At Hinduja Global Solutions, I managed customer records, handled product, pricing, and credit inquiries, exceeded sales targets, and identified upselling opportunities.
I've also moderated user-generated content at TaskUs and managed live games, player guidance, compliance, and game monitoring at Religa Limited. I bring organized, accurate customer support skills across CRM systems, ticket management, data entry, order processing, and remote communication.
Experience
Work history, roles, and key accomplishments
Game Presenter
Religa Limited
Nov 2025 - Feb 2026 (3 months)
Managed live games and tables, delivered engaging commentary, ensured regulatory compliance, and provided high-quality customer service in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Rizal Technological University
Bachelor of Science in Business Administration, Marketing Management
Pursued a Bachelor of Science in Business Administration with a focus on Marketing Management, graduating in 2023.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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