@angelicajuanero
Customer service professional at NuVision International Services Philippines Corp., promoted to Pending Specialist Lead.
PhilippinesAt NuVision International Services Philippines Corp., I progressed from Pending Specialist to Pending Specialist Lead. In my most recent role, I oversaw team operations across the Philippines and Colombia.
At Sykes Asia Inc., I supported Expedia Sales, Just Eat, and Ally Auto Financial in customer service roles, including Hotel Specialist.
I have experience in customer support and claims processing, along with email management, data entry, document preparation, and records management.
Work history, roles, and key accomplishments
NuVision International Services Philippines Corp.
Feb 2022 - Oct 2026 (4 years 8 months)
Progressed from Pending Specialist to Pending Specialist Lead, overseeing team operations across the Philippines and Colombia.
Sykes Asia Inc.
Nov 2019 - Jan 2022 (2 years 2 months)
Provided customer service for Expedia Sales, Just Eat, and Ally Auto Financial, handling inquiries and support.
Degrees, certifications, and relevant coursework
Bachelor, Medical Laboratory Science
2014 - 2018
Pursued a Bachelor in Medical Laboratory Science from 2014 to 2018.
High School Diploma, Secondary Education
2010 - 2014
Completed secondary education with Honorable Mention.
Elementary Diploma, Primary Education
2004 - 2010
Completed primary education.
Software and tools used professionally
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