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Angelica Galindo ViloriaAV
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Angelica Galindo Viloria

@angelicagalindovilor

QA Analyst at Corporate & Operations Support who audited customer workflows and built performance dashboards with Power BI.

Colombia
Message

At Corporate & Operations Support, I audited customer interaction workflows, communication logs, and operational records to maintain compliance and service standards.

I also managed executive calendars and travel logistics, and generated performance reports and dashboards using Excel, Power Query, and Power BI. I used tools including Notion, Google Workspace, ChatGPT, Gemini, and Cloud to streamline recurring workflows.

Experience

Work history, roles, and key accomplishments

CS

QA Analyst & Executive Assistant

Corporate & Operations Support

Jan 2023 - May 2026 (3 years 4 months)

Executed rigorous QA auditing of customer interaction workflows and managed executive calendars, travel logistics, and CRM records. Generated performance reports and dashboards using Excel, Power Query, and Power BI.

Education

Degrees, certifications, and relevant coursework

Universidad Autónoma del Caribe logoUC

Universidad Autónoma del Caribe

Bachelor's Degree, Business Administration

Pursuing a Bachelor's Degree in Business Administration with expected graduation in December 2026.

CI

Centro Inca

Certification, Data Analysis

Completed a Certification in Data Analysis with Power BI in July 2026.

Tech stack

Software and tools used professionally

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