Angelica Clara Pusceddu
@angelicaclarapuscedd
Dynamic HR professional with psychology background
What I'm looking for
I am a results-oriented professional with a unique blend of skills in psychology, marketing, and human resources management. I am driven by strong values and principles, committed to promoting a collaborative and innovative environment. My experience in patient administration, recruitment, and marketing has equipped me with the skills to provide exceptional support and foster a positive workplace culture.
Throughout my career, I have developed a strong ability to work with international patients, providing empathetic and psychological support throughout their fertility journey. I have also worked closely with medical teams to coordinate care and ensure comprehensive support for patients. My experience in recruitment and marketing has allowed me to develop effective strategies for attracting and engaging top talent, as well as creating compelling promotional materials.
I am a strong believer in the importance of continuous improvement and commitment to excellence. I am eager to learn and grow in my profession, and I am excited to bring my skills and experience to a new role. I am a proficient user of English and Spanish, and I have a strong understanding of Italian, my mother tongue.
Experience
Work history, roles, and key accomplishments
International Patient Care
Ovclinic
Jan 2024 - Present (1 year 5 months)
Providing exceptional support to international patients undergoing assisted reproductive treatments, including IVF and egg donation. Responsibilities include patient administration, personalized support, multichannel communication, and collaboration with medical teams.
Administrative Assistant
BNZSA
Jan 2023 - Jan 2024 (1 year)
Performed administrative support tasks including answering calls, managing office supplies, and ensuring smooth office operations.
Customer Service Representative
Hospital Quiron Salud
Jan 2023 - Jan 2024 (1 year)
Welcoming patients and managing appointments while providing accurate information about hospital services. Responsibilities include email management, administrative support, and problem resolution.
HR Recruiter and Marketing Manager
Balloon Museum
Jan 2023 - Jan 2024 (1 year)
Led end-to-end recruitment for key positions while collaborating with the marketing team to enhance employer branding. Conducted market analysis and implemented communication programs.
Recruitment Consultant and Marketing Associate
Sercaib Catering Iberica SL
Jan 2023 - Jan 2024 (1 year)
Provided recruitment and marketing consulting services, optimizing hiring strategies and improving advertising campaigns. Responsibilities included creating promotional materials and managing recruitment events.
Administrative Office Assistant
Airbnb
Jul 2020 - Jan 2022 (1 year 6 months)
Provided administrative support for supervisors, handling calls, managing visitors, and ensuring office operations ran smoothly.
Education
Degrees, certifications, and relevant coursework
Stezano Consulting
Expert Course, Sales and Customer Service
2024 -
Participated in a specialized course aimed at enhancing skills in sales and customer service, focusing on effective communication and client management.
Universidad UDIMA
Master's Degree, Human Resources Management
2022 - 2023
Università degli Studi di Cagliari
Teacher Certification, Psychology
2021 - 2021
Completed a certification program focusing on psychological, pedagogical, and didactic methodologies to enhance teaching effectiveness.
Università degli studi di Cagliari
Bachelor's Degree, Psychology and Marketing
2019 - 2022
Studied the principles of psychology and marketing, focusing on consumer behavior and psychological theories to enhance marketing strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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