Open to opportunities

Angelica Clara Pusceddu

@angelicaclarapuscedd

Message

Dynamic HR professional with psychology background

Spain

Message

What I'm looking for

Seeking a role that utilizes my skills in HR and marketing to promote a collaborative and innovative environment

I am a results-oriented professional with a unique blend of skills in psychology, marketing, and human resources management. I am driven by strong values and principles, committed to promoting a collaborative and innovative environment. My experience in patient administration, recruitment, and marketing has equipped me with the skills to provide exceptional support and foster a positive workplace culture.

Throughout my career, I have developed a strong ability to work with international patients, providing empathetic and psychological support throughout their fertility journey. I have also worked closely with medical teams to coordinate care and ensure comprehensive support for patients. My experience in recruitment and marketing has allowed me to develop effective strategies for attracting and engaging top talent, as well as creating compelling promotional materials.

I am a strong believer in the importance of continuous improvement and commitment to excellence. I am eager to learn and grow in my profession, and I am excited to bring my skills and experience to a new role. I am a proficient user of English and Spanish, and I have a strong understanding of Italian, my mother tongue.

Experience

Work history, roles, and key accomplishments

Current

International Patient Care

Current

Ovclinic

Jan 2024 - Present (1 year 5 months)

Providing exceptional support to international patients undergoing assisted reproductive treatments, including IVF and egg donation. Responsibilities include patient administration, personalized support, multichannel communication, and collaboration with medical teams.

CRM Management Administration Communication Empathy Care Coordination Collaboration Patient Support Confidentiality

Administrative Assistant

BNZSA

Jan 2023 - Jan 2024 (1 year)

Performed administrative support tasks including answering calls, managing office supplies, and ensuring smooth office operations.

Administrative Support Office Management Communication Skills Task Management Customer Service Data Entry Problem Solving

Customer Service Representative

Hospital Quiron Salud

Jan 2023 - Jan 2024 (1 year)

Welcoming patients and managing appointments while providing accurate information about hospital services. Responsibilities include email management, administrative support, and problem resolution.

Customer Service Email Patient Support Administrative Support Communication Skills Team Collaboration

HR Recruiter and Marketing Manager

Balloon Museum

Jan 2023 - Jan 2024 (1 year)

Led end-to-end recruitment for key positions while collaborating with the marketing team to enhance employer branding. Conducted market analysis and implemented communication programs.

Recruitment Employer Branding Market Analysis Communication Talent Acquisition Team Collaboration Marketing Strategies Brand Marketing

Recruitment Consultant and Marketing Associate

Sercaib Catering Iberica SL

Jan 2023 - Jan 2024 (1 year)

Provided recruitment and marketing consulting services, optimizing hiring strategies and improving advertising campaigns. Responsibilities included creating promotional materials and managing recruitment events.

Recruitment Strategy Marketing Campaign Analysis Event Management Advertising Communication Skills Data Analysis

Administrative Office Assistant

Airbnb

Jul 2020 - Jan 2022 (1 year 6 months)

Provided administrative support for supervisors, handling calls, managing visitors, and ensuring office operations ran smoothly.

Administrative Support Operations Communication Skills Customer Service Data Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Stezano Consulting

Expert Course, Sales and Customer Service

2024 -

Participated in a specialized course aimed at enhancing skills in sales and customer service, focusing on effective communication and client management.