Open to opportunities

Angela Ratliff

@angelaratliff

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Customer service and accounting professional who balances cash, deposits, and customer transactions with accuracy.

United States

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What I'm looking for

I’m looking for a professional position where I can use my customer service, cash-handling, and accounting skills while learning new skills and growing with a team.

I’m a customer service and administration professional with extensive experience supporting daily operations—issuing registers to the Head Cashier, balancing cash drawers and computerized safe, preparing daily deposits, and compiling/sorting business transactions. At Lowe’s, I also manage in-store and internet orders, process credit card-related tasks, handle returns, and assist customers with Lowe’s credit cards and payments.

Earlier roles strengthened my accounting foundation through duties like accounts payable, payroll financial support, and verifying and posting funds received and disbursed. I also contributed as a Payroll Fraud Analyst by verifying check signatures and account title matches, ensuring originality and confirming checks weren’t duplicates—work that reinforced my detail-focused approach and commitment to accuracy.

Experience

Work history, roles, and key accomplishments

Current

Administration Office & CS

Current

Lowe’s

Feb 2006 - Present (20 years 3 months)

Handled cash register operations, including balancing drawers, preparing daily deposits, and balancing a computerized safe. Managed in-store and internet orders, processed credit card applications and payments, and processed customer returns while providing customer service at the desk and by phone.

Cash Handling Cash Drawer Balancing Daily Deposit Preparation Customer Service Returns Processing Credit Card Application Support

Accounting Clerk

Holiday Inn Select

Jan 2002 - Aug 2005 (3 years 7 months)

Compiled and sorted daily transactions by verifying and posting funds received and disbursed. Prepared daily deposits and supported accounts payable and payroll financial processing.

Funds Posting Accounts Payable Payroll Support Data Entry 10 Key

Payroll Financial Associate

Supreme Auto Sales

Oct 2001 - Aug 2005 (3 years 10 months)

Prepared and deposited daily deposits and verified monthly financial statements. Keyed weekly sales and supported financial and payroll-related processing.

Daily Deposit Preparation Payroll Support Weekly Sales Data Entry Transaction Processing 10 Key

Payroll Fraud Analyst

Hibernia National Bank

Dec 2000 - Jul 2001 (7 months)

Verified checks for signature validity, date freshness, and account title matching to prevent fraud and duplicates. Reviewed checks to confirm they were original and not duplicated.

Verification Checks Signature Date Validation Attention To Detail