Angela Phillips
@angelaphillips1
Customer Success Liaison at Nsight Health who guided patients through Remote Patient Monitoring enrollment and service navigation.
United StatesWhat I'm looking for
At Nsight Health, I supported physicians, clinic staff, and patients with enrollment and service navigation for Remote Patient Monitoring. I resolved issues in real time and monitored program performance.
I partnered with care teams on patient-centered processes and facilitated onboarding to support patient engagement and retention.
At Pinnacle Medical Solutions/Adapt health, I facilitated sales of insulin pumps, CGMs, and testing supplies. I also discussed insurance coverage and payment responsibilities with patients and processed credit card and ACH payments.
Experience
Work history, roles, and key accomplishments
Customer Success Liaison
Nsight Health
Jun 2025 - Jul 2026 (1 year 1 month)
Cultivated robust relationships within partnered clinics, providing dedicated support to physicians, clinic staff, and guiding patients through enrollment and service navigation. Resolved issues in real-time, achieved enrollment targets, and monitored key performance indicators to ensure program success.
Diabetes Care Specialist
Pinnacle Medical Solutions/Adapt health
Jul 2020 - May 2025 (4 years 10 months)
Facilitated the sale of insulin pumps, CGMs, and testing supplies by liaising with patients, physicians, manufacturer representatives, and insurance companies. Processed credit card and ACH payments accurately and maintained secure records of patient personal information.
Education
Degrees, certifications, and relevant coursework
Northwestern Business College
Associate of Arts, Business
2004 - 2007
Earned an Associate of Arts degree from Northwestern Business College in Chicago, attending from 2004 to 2007.
H&R Block
H&R Block Tax Preparer, Tax Preparation
Completed the H&R Block Tax Preparer certification.
Tennessee
TN Basic Principles of Real Estate, Real Estate
Completed the Tennessee Basic Principles of Real Estate certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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