ACAngela Mae Closa
@angelamaeclosa
Dedicated sports management graduate with strong customer service skills.
PhilippinesWhat I'm looking for
I am a recent graduate with a Bachelor's Degree in Physical Wellness, majoring in Sports Management from the University of Makati. I have a strong academic background, having been recognized as a Dean's Lister, and I actively participated in extracurricular activities, notably as a member of the university's women's volleyball team. My education has equipped me with a solid foundation in sports management and wellness.
Currently, I work as a Customer Experience Agent at Alorica Philippines, where I assist customers with their orders and ensure a seamless experience. My previous role as a Validator/Production Assistant for the Philippine Sports Commission allowed me to hone my attention to detail and organizational skills, successfully validating registrations for multiple teams. Additionally, my leadership experience as Treasurer of the Local Organization at the University of Makati involved managing budgets and organizing events, showcasing my ability to handle responsibilities effectively.
Experience
Work history, roles, and key accomplishments
Customer Experience Agent
Alorica Philippines Inc.
Jan 2024 - Present (1 year 5 months)
Helped customers with placing new orders, tracking existing orders, and resolving any issues related to payment or product availability. Provided information for order statuses, estimated delivery dates, and any unforeseen delays clearly and professionally.
Validator/Production Assistant
Philippine Sports Commision
Nov 2023 - Dec 2023 (1 month)
Cross-checked official documents such as identification cards, birth certificates, and qualification credentials to confirm athlete eligibility. Identified incomplete or incorrect registrations and coordinated with athletes or team managers to resolve issues.
Treasurer, Local Organization
University of Makati
Sep 2022 - Aug 2023 (11 months)
Drafted detailed budget proposals for upcoming events, specifying required funding for venue, materials, and logistics. Prepared liquidation reports detailing fund expenditure, ensuring transparency and accuracy in reporting.
Creatives, Local Organization
University of Makati
Developed standardized templates for certificates to be awarded during events, such as recognition for participants, winners, and guest speakers. Created eye-catching posters, flyers, and banners to promote the organization’s events and announcements.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Makati
Bachelor in Physical Wellness, Sports Management
Grade: Dean’s Lister
Activities and societies: University of Makati Women’s Volleyball Team 2019-2023
Completed a Bachelor's Degree in Physical Wellness with a major in Sports Management. Achieved Dean's Lister recognition during the program. Participated in the University of Makati Women’s Volleyball Team from 2019 to 2023.
Availability
Location
PhilippinesAuthorized to work in
Job categories
Interested in hiring Angela Mae?
You can contact Angela Mae and 90k+ other talented remote workers on Himalayas.
Message Angela MaeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
