Angela Calderon
@angelacalderon
Customer-focused professional with extensive experience in hospitality and support.
What I'm looking for
I'm Angela Calderon, a dedicated professional with a strong background in hospitality and customer support. My journey began at Starbucks, where I honed my skills as a Shift Supervisor, managing daily operations and ensuring a smooth workflow. This experience taught me the importance of teamwork and maintaining high standards in a fast-paced environment.
Following my time at Starbucks, I transitioned to a role as a Fraud Investigator, where I assessed vulnerabilities and implemented preventative measures to mitigate risks. This role sharpened my analytical skills and deepened my understanding of customer needs. Currently, I work as a Barista at Sodexo, where I continue to deliver exceptional customer service while perfecting my craft in coffee and tea preparation.
Experience
Work history, roles, and key accomplishments
Barista
Sodexo
Jul 2024 - Present (1 year 2 months)
Demonstrated extensive experience in coffee, espresso, and tea preparation. Provided exceptional customer service with a friendly and approachable demeanor.
Customer Support Agent
TaskUs
Jun 2023 - Present (2 years 3 months)
Assisted users with email and live chat inquiries regarding technical issues and product inquiries. Investigated and assessed vulnerabilities and processes that could be exploited for fraudulent purposes.
Shift Supervisor
Starbucks
Jul 2020 - Present (5 years 2 months)
Managed daily operations, ensuring smooth and efficient workflow during shifts. Provided guidance and feedback for baristas to maintain high standards of performance.
Education
Degrees, certifications, and relevant coursework
University of Houston
Hotel and Restaurant Management, Hotel and Restaurant Management
Studied Hotel and Restaurant Management at the University of Houston. Gained knowledge and skills relevant to the hospitality industry.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Angela?
You can contact Angela and 90k+ other talented remote workers on Himalayas.
Message AngelaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
