Aneesa Eisha

Serves as the main remote point of contact for US-based patients, handling high-volume inbound and outbound calls and messages with clear, professional, and empathetic communication. Coordinates with external healthcare providers and internal fulfilment teams to keep orders and approvals moving, while verifying patient, insurance, and approval details in the CRM under strict HIPAA confidentiality.

Conducted outbound outreach to prospective international clients, presenting services persuasively and consistently meeting monthly targets. Built long-term client relationships through tailored follow-up messages and well-maintained CRM records and contact notes.

Wrote and published job adverts, screened applicants, scheduled interviews, and prepared employment contracts across the full recruitment cycle. Managed confidential employee records, payroll documentation, and benefits administration with high accuracy.

Monitored timekeeping for a large workforce and produced payroll-ready reports. Ran onboarding and orientation for new employees, communicating policies clearly.

BSc Honours in Business Management & Entrepreneurship from Chinhoyi University of Technology, completed in 2023.