Open to opportunities

Andy Amaya

@andyamaya

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Experienced Director of Technology with expertise in language education and digital transformation.

United States

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What I'm looking for

Passionate about educational technology and language revitalization, seeking a dynamic role that combines technical expertise with opportunities to contribute to cultural preservation and innovative learning solutions.

As a seasoned Director of Technology with a deep passion for language education, I have spearheaded transformative initiatives that optimize processes and enhance technological capabilities. My journey began as an Executive Assistant, where I significantly surpassed enrollment targets, setting the stage for my leadership roles. I successfully implemented Microsoft for Education, developed automations, and supported over 1,000 students and instructors, showcasing my ability to drive technological advancements in educational settings.

My academic background in Linguistics, coupled with certifications in Microsoft 365 and California Naturalist, equips me with a unique blend of technical and cultural expertise. I am committed to language revitalization and have contributed to various research projects and publications, including studies on Salvadoran Spanish and Lenca languages. My work extends beyond technology, encompassing research in identity, culture, and language documentation.

I thrive in environments where I can leverage my technical skills and passion for language education to foster innovation and cultural preservation. My experience spans roles from Customer Care to Substitute Teaching, each contributing to my well-rounded approach to problem-solving and leadership in educational technology.

Experience

Work history, roles, and key accomplishments

Director of Technology

LanguageBird

Jan 2020 - Apr 2024 (4 years 3 months)

Spearheaded the adoption and implementation of Microsoft for Education, enhancing academic and security protocols. Developed automations for enrollment processes and financial record tracking, supporting over 150 instructors and 1000 students and parents.

Microsoft For Education Automation Security Protocols Project Management

Administrator/Registrar & Social Media Manager

LanguageBird

Jan 2018 - Jan 2020 (1 year 11 months)

Provided administrative support to the CEO, managing teacher hiring, enrollments, and financial auditing. Enhanced social media presence and engagement across various platforms.

Administrative Support Social Media Management Enrollment Platforms Financial Audit Communication Skills Data Management

Executive Assistant

LanguageBird

Jan 2017 - Jan 2018 (1 year)

Served as the exclusive assistant to the CEO, optimizing company processes and achieving record enrollment figures within six months.

Process Optimization Communication Skills Organizational Skills Time Management

Customer Care Representative

Citrix (now LogMeIn)

Jan 2016 - Jan 2017 (1 year)

Delivered billing and technical support to over 500 customers, ensuring seamless operations and achieving a 95% satisfaction rate.

Customer Support Technical Support Billing Support Problem Solving Communication Skills Customer Relationship Management

Substitute Teacher

Casa de la Raza

Jan 2015 - Jan 2016 (1 year)

Provided tailored classroom instruction for grades 1 to 5, focusing on cross-cultural learning and Latin American literature.

Teaching Curriculum Development Classroom Management Communication Skills Student Engagement

Administrative Assistant

Santa Barbara Unified School District

Jan 2015 - Jan 2016 (1 year)

Provided executive assistance and translation services within the Special Education Department, supporting a diverse student body.

Translation Communication Skills Organizational Skills

Customer Care Representative

Isolite Systems

Jan 2015 - Jan 2016 (1 year)

Managed key accounts and inventory, processing hundreds of purchases from dental offices and independent dentists.

Customer Care Inventory Management Account Management Communication Skills Relationship Management

Research Assistant

Linguistics Department, University of California, Santa Barb

Aug 2014 - Aug 2015 (1 year)

Conducted a comprehensive study on Salvadoran Spanish language variants, transcribing and translating data to uncover dialectical nuances.

Research Linguistics Cultural Studies Communication Skills

Education

Degrees, certifications, and relevant coursework

Microsoft

Certification, Information Technology

2021 - 2021

Achieved Microsoft 365 Fundamentals MS-900 Certification, demonstrating proficiency in Microsoft 365 services and cloud concepts.

Wishtoyo Chumash Village

Certification, Naturalist Studies

2018 - 2018

Completed the California Naturalist Certification, which involved extensive training in natural history, ecology, and cultural heritage of California.

University of California, Santa Barbara

Bachelor of Arts, Linguistics

2011 - 2015

Studied Linguistics with a Chinese Emphasis, focusing on language revitalization and the nuances of language and culture. Engaged in various research projects and assisted in transcription and translation tasks.