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Andriyan User

@andriyantosaputra

E-commerce & Marketplace Operations Specialist. Expert in end-to-end store management, workflow automation (n8n), and AI evaluation.

Indonesia

Message

What I'm looking for

I'm available for full remote and asynchronous opportunities.

I am an E-commerce and Marketplace Operations Expert with over 6 years of experience managing end-to-end online business operations. At Ali Project Custom, I successfully scaled the product catalog from 40 to over 100 SKUs, managed relationships with 60+ suppliers, and built robust operational tracking systems using Excel and Google Sheets to handle daily order fulfillment, inventory, and customer service.

To stay ahead of industry demands, I have integrated AI and workflow automation into my operational skillset. I am skilled in using n8n to build automated workflows that connect e-commerce platforms and databases. Additionally, I work as an AI Evaluator at Productive Playhouse, assessing LLM responses for accuracy and contextual relevance.

Backed by foundational corporate experience in HR administration (PT. Pelangi Air Angkasa) and purchasing (PT. Tobu Indonesia Steel), I bring a unique blend of deep e-commerce expertise, structured business operations, and modern AI automation to help global companies scale efficiently.

Experience

Work history, roles, and key accomplishments

Current

AI QA & Evaluation Specialist

Current

Productive Playhouse

Sep 2026 - Present (1 month)

Conducted evaluation, testing, and quality assessment of AI chatbot responses to ensure factual accuracy, safety, and contextual relevance, and executed data annotation tasks based on rigorous global project guidelines.

AI Evaluation Data Annotation Quality Assessment Chatbot Testing

E-commerce Operations Manager

Ali Project Custom

Nov 2019 - Sep 2026 (6 years 10 months)

Scaled e-commerce brand to 100+ SKUs and automated back-office workflows using n8n and AI. Built robust SOPs to fully delegate day-to-day operations to a dedicated team, freeing 100% of my time for new full-time remote roles. Managed 60+ suppliers, streamlined order processing, and built data reporting systems using Google Sheets/Excel.

E Commerce Operations Order Fulfilment Inventory Management Catalog Management Google Sheets Excel Customer Support inventory tracking Supplier Management SOP Development Workflow Automation N8n

Human Resources & Operations Administrator

PT. Pelangi Air Angkasa

Jan 2016 - Dec 2019 (3 years 11 months)

Managed HR administration, recruitment support, onboarding, personnel records, attendance, reporting, and operational coordination. Supported operational documentation and workforce administration while ensuring accurate employee records and reporting.

HR Administration Recruitment Onboarding Personnel Records Attendance Reporting Operational Coordination

Purchasing Staff

PT. Tobu Indonesia Steel

Jan 2009 - Dec 2012 (3 years 11 months)

Supported procurement operations, supplier coordination, quotations, purchasing documentation, and material sourcing. Coordinated suppliers and purchasing activities to support efficient operational processes.

Procurement Supplier Coordination Quotations Procurement Documentation Material Sourcing