Open to opportunities

Andrew Victor Mendegorin

@andrewvictormendegor

Message

Dedicated claims analyst with strong customer service skills.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to maximize my potential and further develop my skills in a supportive environment.

My name is Andrew Victor D. Mendegorin, and I am a dedicated claims analyst with a strong background in healthcare accounts. I have honed my skills in customer service and communication throughout my career, allowing me to effectively assist clients and ensure their needs are met. My experience spans several reputable companies, where I have consistently demonstrated my ability to manage claims efficiently and accurately.

With a degree from Micro Asia Science and Technology, I have built a solid foundation in the technical aspects of claims processing. My roles at Alorica Teleservice Inc., Conduent Philippines, and Concentrix have equipped me with the knowledge and expertise necessary to excel in the healthcare sector. I am passionate about leveraging my skills to contribute to a reputable organization while continuing to grow and expand my professional capabilities.

Experience

Work history, roles, and key accomplishments

Verification of Benefit Specialist

Ally Behavioral Health Solution

Sep 2023 - Present (1 year 11 months)

Verified benefits for behavioral and mental health services, ensuring accurate coverage information for clients. Collaborated with providers and clients to streamline the verification process and facilitate access to care.

Benefit Verification Behavioral Health Mental Health Client Communication

Healthcare Representative

Concentrix

Dec 2021 - Present (3 years 8 months)

Provided comprehensive support as a healthcare representative, addressing inquiries and resolving issues for healthcare account members. Maintained a high level of customer satisfaction through effective communication and problem-solving.

Customer Service Healthcare Support Communication CRM Software

Claims Analyst

Alorica Teleservice Inc.

Aug 2020 - Present (5 years)

Analyzed and processed healthcare claims for a diverse client base, ensuring accuracy and compliance with industry regulations. Collaborated with internal teams to resolve complex claim issues and improve processing efficiency.

Healthcare Regulations Data Entry Customer Service Problem Solving

Claims Specialist

Conduent Philippines

Sep 2018 - Present (6 years 11 months)

Specialized in healthcare claims, meticulously reviewing and processing claims to ensure adherence to policy guidelines. Contributed to maintaining high standards of data integrity and operational efficiency within the healthcare account.

Claims Processing Healthcare Compliance Data Management Attention To Detail Communication Skills

Education

Degrees, certifications, and relevant coursework

Micro Asia Science and Technology

Unknown, Science and Technology

2015 - 2018

Graduated from Micro Asia Science and Technology, completing tertiary education between 2015 and 2018. The curriculum focused on science and technology.