At Okta, I build Snowflake SQL queries, Tableau dashboards, and reporting that help support operations make better decisions. My analysis of AI case deflection helped shape a plan that lowered cases by 10%.
I created reporting for a new education platform that reduced ad hoc stakeholder requests by 50%, and I use Google Analytics, Coveo, Asana, Google Sheets, and Google Slides to monitor support-site performance and communicate cross-functional results.
Previously at HBR Consulting, I translated database reporting requirements into SQL, built Qlik Sense and Tableau dashboards, and automated ETL integrations with Python and SQL across SQL Server, Oracle, and SAP data sources.
I also developed long-range product volume forecasts and Tableau tracking reports for Greenstone at Pfizer, using Excel-based scenario analysis to model bid-success and purchasing trends.
