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Andre Dube

@andredube

Seasoned IT professional with many years of experience in database management and systems evolutions leading multiple system migrations.

United States

Message

What I'm looking for

IT Business Analyst part-time

Fluent in French and English languages, however work history is predominantly in English, carrying dual citizenship of Canadian and American.

Experience

Work history, roles, and key accomplishments

Implementation Advisor/Business Analyst

Fiserv

Jul 2025 - May 2026 (10 months)

Led credit card conversion projects for rewards and disputes-related applications, identifying required functionality and settings. Facilitated client meetings to define conversion requirements and data mappings.

Credit Card Conversion Requirements Gathering Data Mapping Client Meetings Test Environment Management Bug Remediation

Product Manager/Business Systems Analyst

American Express

Mar 2024 - Dec 2024 (9 months)

Mapped airline flight API data for enhancements to the cardholder travel services platform. Directed daily Agile scrum meetings and created user stories in Rally.

API Mapping XML JSON Agile Scrum Rally Confluence Production Support

Senior IT Business Analyst/Product Owner

Hawaiian Airlines

Dec 2022 - Oct 2023 (10 months)

Analyzed Frequent Flyer Loyalty program for migration from Sabre to Amadeus, interpreting API JSON files. Re-engineered interface data exchanges and conducted release management.

Loyalty Programs APIs JSON Sabre Amadeus Release Management Scrum

Implementation Advisor/Business Analyst/Product Owner

Fiserv

Aug 2021 - Sep 2022 (1 year 1 month)

Led credit card conversion projects for fraud-related applications, identifying required functionality and settings. Facilitated client meetings and translated French documentation.

Credit Card Conversion Fraud Applications Requirements Gathering Data Mapping French Translation Integration

Project Manager/Product Owner/Business Analyst

Optum

Nov 2020 - Aug 2021 (9 months)

Managed Agile sprints for data engineering teams using Jira and MS Teams. Provided data visualization reporting and assisted leadership in task assignments.

Agile Scrum Jira Microsoft Teams Data Analysis Data Visualization Resource Planning

Business Analyst IT

Delta Air Lines

Mar 2015 - Mar 2020 (5 years)

Oversaw release management for app channel and infrastructure deployments. Coordinated security team efforts for IT access provisioning and API secure accessibility.

Release Management IT Security APIs DataPower Oracle Linux Windows ServiceNow Apigee

Technical Analyst

HealthPartners

Jul 2012 - Mar 2015 (2 years 8 months)

Designed technical requirements for migrating wellness programs to a web-based platform. Developed wireframes and conducted UAT/QAT for system upgrades.

Technical Requirements Web Migration Wireframing UAT QAT Process Design

Solution Architect/Business Analyst

Express Scripts

Mar 2011 - Sep 2011 (6 months)

Led organizational meetings for requirements collection for Medicare, Medicaid, and DoD systems. Managed production issues for claims adjudication system.

Requirements Gathering PBMs Claims Adjudication Medicare Medicaid DoD Production Support