Business Analyst with 8+ years across project management, application support, and business operations analysis, working primarily in banking and financial services. I translate business needs into clear technical direction, gathering requirements, mapping data, and writing the specifications, use cases, and documentation that keep delivery teams and stakeholders aligned.
My technical work centres on SQL and data analytics, with hands-on experience in data mapping, financial regulations, and banking applications. I've designed data models that improved reporting accuracy, captured business and data integration requirements, and documented processes using UML use case, activity, and state diagrams, alongside business process workflows. I've also produced the full documentation set that supports a system after launch: functional specifications, support documentation, test cases, and user guides.
I work in Agile Scrum environments and am comfortable with cloud platforms and the data services around them. Most of my value sits at the intersection of the business and technical sides. I can sit with stakeholders at any level, understand what they actually need, and turn it into something a delivery team can build and ship on time and on budget.
