andre bras

My name is André Carvalho, and I am an experienced Administrative Assistant with a strong background in the healthcare and hospitality sectors. Since 2012, I have honed my skills in surgical and non-surgical admissions at Hospital da Luz Lisboa, where I focus on customer interaction, training new employees, and managing teams. My experience spans various departments, including Internal Medicine, Pediatrics, and Intensive Care, allowing me to develop a comprehensive understanding of patient care and administrative processes.

Throughout my career, I have been recognized for my exceptional performance, receiving multiple Employee of the Month awards and the Excepcional Performance Award at Celtic Manor Resort. My training in customer service and complaints management has equipped me with the tools to handle diverse situations effectively. I am passionate about fostering a positive environment for both clients and colleagues, ensuring that every interaction is meaningful and productive.