Ana Carvalho
@anacarvalho
Experienced administrative manager with a passion for data analysis.
PortugalWhat I'm looking for
With over 7 years of professional experience in administrative management, human resources, and customer service, I have honed my skills in dynamic environments. My adaptability and commitment to excellence have been key to my success in various roles, including as a Founder and Store Manager at AnaCarvalho84 and an Administrative and Human Resources Manager at The Lisbon Smile Clinic.
Recently, I completed a Data Analysis course, which deepened my interest in leveraging data-driven solutions to support strategic decision-making. My educational background includes a Master's Degree in Forensic and Criminal Psychology and a Bachelor's Degree in Criminal Psychology, equipping me with a unique perspective on human behavior and organizational dynamics.
Experience
Work history, roles, and key accomplishments
Founder & Store Manager
AnaCarvalho84
Sep 2011 - Present (13 years 8 months)
Founded and managed a store, focusing on customer service and data analysis. Developed and maintained the website, while implementing social media strategies to enhance visibility.
Administrative and Human Resources Manager
A Clinica Dr. Pedro Mota
Nov 2017 - Jun 2023 (5 years 7 months)
Oversaw daily scheduling of medical appointments, managed financial data related to doctors' fees, and supervised the reception team. Focused on compliance with financial requirements.
Administrative and Human Resources Manager
The Lisbon Smile Clinic
Nov 2015 - Jun 2023 (7 years 7 months)
Managed administrative tasks and human resources functions, including recruitment, onboarding, and employee time tracking. Ensured compliance with financial requirements and processed treatment plans.
Education
Degrees, certifications, and relevant coursework
ILIronhack Lisboa
Course, Data Analysis
2023 - 2023
Completed a Data Analysis course, enhancing skills in data-driven solutions for strategic decision-making.
ESEgas Moniz School of Health Science
Master's Degree, Forensic and Criminal Psychology
2008 - 2012
Achieved a Master's Degree in Forensic and Criminal Psychology, emphasizing the application of psychological principles in legal contexts.
ESEgas Moniz School of Health Science
Bachelor's Degree, Criminal Psychology
2004 - 2008
Completed a Bachelor's Degree in Criminal Psychology, focusing on the psychological aspects of criminal behavior and the legal system.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Social media
Job categories
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