andrea yarad
@andreayarad
Operations manager who builds scalable workflows, dashboards, and automations to improve client experiences.
EcuadorWhat I'm looking for
I’m fascinated by how organizations work and by finding practical ways to make them better. I start by understanding the core process—then I look for where information is missing, communication breaks down, responsibilities overlap, or workflows can be simpler and more effective. I don’t believe technology solves operational problems by itself; I believe it makes well-understood processes scalable.
As an Operations Manager, I led the transformation of Monday.com into an integrated operational management system by designing workflows, dashboards, automations, and reporting tools. I created operational boards and executive dashboards to improve visibility and accountability, and introduced process ownership to reduce dependency on a single knowledge holder.
I also designed the organization’s Referral Management System, including partner classification, referral tracking, response times, and outcome reporting. To standardize execution across multiple programs, I developed Standard Operating Procedures (SOPs) and operational documentation, and automated volunteer tax receipt generation and operational notifications to reduce manual work and improve the volunteer experience.
Beyond operations, I enjoy coordinating communication across multidisciplinary teams and stakeholders—always focused on trust, problem-solving, and a positive experience. I’ve supported programs serving more than 620 individuals from 42 countries and previously coordinated services with more than 850 active volunteers, applying continuous improvement principles and clear operational decision-making.
Experience
Work history, roles, and key accomplishments
-Led the transformation of Monday.com into an integrated operational management system by designing workflows, dashboards, automations, and reporting tools.
-Designed and implemented operational systems and additional organizational programs.
-Created operational boards, executive dashboards, and workflow automations, improving visibility, accountability, and operational efficiency.
-Introduced pr
Managed end-to-end coordination of clothing donations, school supplies, diaper donations, meal support, and other in-kind assistance programs.
Coordinated communication between families, volunteers, and community partners to ensure a positive participant experience.
Supported more than 850 active volunteers and collaborated with partner organizations.
Helped deliver services to families represent
Led process improvement initiatives to increase operational efficiency, standardize workflows, and strengthen quality management practices across business areas.
Designed and implemented process documentation, performance indicators, and improvement plans to support operational decision-making.
Analyzed operational gaps and developed solutions focused on productivity, consistency, and continuous i
Managed operational improvement projects applying Agile principles, including prioritization, workflow optimization, iterative improvements, and cross-functional collaboration.
Developed systems and tracking tools to monitor performance, identify bottlenecks, and improve operational decision-making.
Coordinated multiple stakeholders to execute projects, improve processes, and ensure alignment with
Coordinated quality and process improvement activities, supporting accountability and process controls. Helped build trust and support process-related execution within the organization.
Worked as a Product Owner focused on process control and accountability. Supported delivery and execution with an emphasis on structured process management.
Provided shipping support with a focus on accountability. Supported operational execution for shipments during the employment period.
Education
Degrees, certifications, and relevant coursework
Universidad de Las Américas (EC)
Universidad de las Fuerzas Armadas - ESPE
Master , Quality and productivity Management
2018 - 2019
Universidad de Las Américas (EC)
Ingeniero de Producción, ingenieria de produccion
2001 - 2006
Tech stack
Software and tools used professionally
Availability
Location
EcuadorAuthorized to work in
Social media
Job categories
Skills
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