Andrea Pinili

I am a detail-oriented virtual assistant with over a year of experience providing customer service and administrative support in fast-paced, high-volume environments. I have supported back-office operations, handled inbound and outbound calls, and maintained HIPAA-compliant records while ensuring accurate order processing and communication tracking.

I have practical experience in purchasing and procurement, coordinating with vendors, processing purchase orders, and tracking shipments to maintain inventory accuracy. I have also supported financial operations through data entry, validation, reconciliation, and the preparation of financial summaries to aid budgeting decisions.

I bring strong interpersonal skills, organizational efficiency, and a commitment to delivering excellent internal and external client support. I am proficient with Google and Microsoft Office suites, fluent in English and Tagalog, and hold HIPAA certification and a Bachelor of Science in Psychology.