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Gracel Gabing

@gracelgabing

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Dynamic virtual assistant with expertise in customer service and administration.

Philippines

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dynamic and detail-oriented professional with a robust background in customer service and office administration. My experience as a cashier and office clerk has equipped me with the ability to balance multiple tasks while maintaining high standards of accuracy and efficiency. I excel at resolving customer inquiries and enhancing satisfaction through exceptional service.

With a Bachelor of Science in Business Administration, I have gained comprehensive knowledge in financial management and computer technology. My academic background has provided me with insights into marketing strategies and business analytics, which I am eager to leverage to contribute to team success and drive operational excellence within an organization.

Experience

Work history, roles, and key accomplishments

Current

Office Clerk

Current

LGU Almeria

Jan 2024 - Present (1 year 5 months)

Handled confidential information with discretion, ensuring compliance with company security policies and procedures. Collaborated with team members to improve operational efficiency.

Confidentiality Microsoft Office

Cashier

Ormoc Doctor's Hospital

Jan 2022 - Dec 2023 (1 year 11 months)

Processed a high volume of customer transactions quickly and accurately. Handled cash, credit, and debit transactions while adhering to company security policies and privacy regulations.

Education

Degrees, certifications, and relevant coursework

Valenzuela City Polytechnic College

Bachelor of Science, Business Administration Financial Management

Gained insights into marketing strategies, including market research, consumer behavior, and branding principles. Developed skills in business analytics and decision-making models to support strategic planning and operational efficiency.

Valenzuela City Polytechnic College

Diploma, Computer Technology

Acquired comprehensive knowledge of computer architecture and systems design, including hardware components and their interactions. Gained experience in network fundamentals, understanding protocols, and network security measures to safeguard information systems.