Ander Zamora

I’m a detail-oriented, reliable professional with strong computer and data-handling skills, built through work organizing records, supporting daily operations, and serving as a first point of contact for clients.

In customer service and reception roles in a family business, I responded to inquiries, scheduled appointments, and resolved issues quickly—bringing accuracy, time management, and a fast learning mindset to every system I touched.

As an E-Commerce Operations Assistant, I managed product listings, SKU assignment, and inventory tracking, then handled order processing, packaging, shipping, and returns. I used spreadsheets to track sales, inventory, and expenses, and I also conducted product and market research to support efficient decisions.

Right now, I’m deepening my QA capability through self-directed manual QA testing for web applications. I design and execute test cases based on functional requirements, use Jira and Test IO workflows, document bugs with clear reproduction steps, and validate UI and form behavior with thorough test case management.