Ander Zamora
@anderzamora
Detail-oriented manual QA and data-handling professional focused on accurate testing and record management.
What I'm looking for
I’m a detail-oriented, reliable professional with strong computer and data-handling skills, built through work organizing records, supporting daily operations, and serving as a first point of contact for clients.
In customer service and reception roles in a family business, I responded to inquiries, scheduled appointments, and resolved issues quickly—bringing accuracy, time management, and a fast learning mindset to every system I touched.
As an E-Commerce Operations Assistant, I managed product listings, SKU assignment, and inventory tracking, then handled order processing, packaging, shipping, and returns. I used spreadsheets to track sales, inventory, and expenses, and I also conducted product and market research to support efficient decisions.
Right now, I’m deepening my QA capability through self-directed manual QA testing for web applications. I design and execute test cases based on functional requirements, use Jira and Test IO workflows, document bugs with clear reproduction steps, and validate UI and form behavior with thorough test case management.
Experience
Work history, roles, and key accomplishments
E-Commerce Operations Assistant
Small E-commerce Business
Managed e-commerce operations including product listings, SKU assignment, and inventory tracking, supported by ongoing product and market research. Handled order processing, packaging, shipping, returns, and maintained spreadsheets for sales, inventory, and expenses.
Customer Service Receptionist
Family Business
Served as the first point of contact for clients and customers, responding to inquiries, scheduling appointments, and resolving issues to support daily operations. Maintained accurate records and ensured timely communication.
Education
Degrees, certifications, and relevant coursework
Cisco Networking Academy
Cisco Networking Academy training is currently in progress.
High School
High School Diploma
2014 - 2017
Earned a High School Diploma from 2014 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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