Looking for a job

Andara Pritha

@andarapritha

Operations & Administrative Professional with 10+ years of experience in business operations, coordination, and process support.

Indonesia

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What I'm looking for

I'm looking for remote opportunities in operations, administrative support, executive assistance, virtual assistance, project coordination, business operations, or customer operations. I'm looking to support teams, improve workflows, coordinate day-to-day activities, and help keep operations organized and efficient.

I’m an Operations & Administrative Professional with 10+ years of experience across business operations, inventory management, purchasing coordination, vendor management, scheduling, and customer service.

At Pico9, I oversaw daily operations and coordinated a multidisciplinary team of approximately 25 employees. I managed inventory planning, stock monitoring, purchasing coordination, staff scheduling, operational reporting, vendor coordination, and workflow improvements. I also developed and maintained inventory systems and operational processes to improve accuracy and day-to-day efficiency.

I also have remote operations experience through an international AI research project, where I managed scheduled interview sessions, participant issues, operational tracking, documentation, and communication with an international client and research team through Slack.

Across my experience at Pico9, Kiki Coffee, Starbucks Indonesia, and other business projects, I’ve developed a practical, detail-oriented approach to keeping operations organized, supporting teams, solving day-to-day issues, and maintaining consistent service.

Experience

Work history, roles, and key accomplishments

Content & Community Manager

u-r the scent

Apr 2026 - Jul 2026 (3 months)

• Develop and manage storytelling-driven content to strengthen brand presence and maintain a consistent voice across social media platforms.

• Engage with customers and community members through direct communication channels, ensuring a positive and responsive brand experience.

• Handle customer inquiries, feedback, and issue resolution while maintaining high standards of customer satisfactio

Community Management Customer Support Customer Experience Content Strategy Social Media Management

Store Manager

Pico9

Oct 2023 - Jun 2026 (2 years 8 months)

Promoted through multiple operational roles including Cake Decorator, Team Lead, Warehouse Manager, and Operations Manager.

• Oversaw day-to-day business operations and led a multidisciplinary team of approximately 25 employees across multiple departments.

• Coordinated workforce scheduling, staff training, and operational planning to support daily operations, events, and business requirements.

Team Leadership Daily operations management Customer Service Operations Inventory Control

Cake Decorator

Pico9

Jul 2020 - Sep 2023 (3 years 2 months)

• Produced and decorated cakes according to quality standards, customer specifications, and production schedules.
• Coordinated with production and operational teams to ensure timely order fulfillment and efficient daily workflow.
• Assisted with inventory monitoring, stock organization, and supply management to support uninterrupted production activities.
• Maintained product consistency and qual

Food and Beverage Cake Decorating Team Coordination Production Planning Quality Control Cross Functional Collaboration

Assistant Manager

Kiki Coffee

Jan 2020 - Sep 2022 (2 years 8 months)

• Supported the Cafe Manager in overseeing daily operations, staff coordination, inventory management, and administrative activities.
• Assisted with inventory control, purchasing coordination, supplier communication, and stock monitoring to support operational continuity.
• Maintained operational records and documentation to support reporting, purchasing decisions, and daily business activities.

Administrative Support Inventory Management Customer Service Purchasing Operations Coordination Documentation

Advanced Coffee Master Barista

PT. Sari Coffee Indonesia (Starbucks Indonesia)

Nov 2015 - Jun 2020 (4 years 7 months)

• Delivered high standards of customer service in a fast-paced retail environment while serving a diverse customer base.
• Supported daily store operations, inventory management, stock replenishment, and operational procedures.
• Collaborated with team members and supervisors to maintain service quality, operational efficiency, and customer satisfaction.
• Assisted with training and knowledge shar

Customer Service Inventory Management Customer Experience Teamwork Communication Skills Problem Solving

Barista

STARBUCKS COFFEE INDONESIA

Jan 2015 - Jan 2020 (5 years)

Delivered high standards of customer service in a fast-paced retail environment. Supported daily operations, inventory management, and team collaboration. Earned Advanced Coffee Master certification through product knowledge and professional development.

Sales Associate NIKE

PT. Berca Retail Group

Aug 2014 - Aug 2015 (1 year)

• Assisted customers with product selection, inquiries, and purchasing decisions while delivering a positive retail experience.
• Maintained product displays, merchandising standards, and store presentation in accordance with brand guidelines.
• Supported inventory monitoring, stock replenishment, and product organization to ensure product availability.
• Processed sales transactions and handled c

Customer Service Communication Skills Inventory Management Teamwork Sales