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Ayu Gayatri Anak Agung

@ayugayatrianakagung

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Administrative Assistant at SENIMAN COFFEE, coordinating floor operations, staff scheduling, and customer service.

Indonesia

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What I'm looking for

I'm seeking Administrative Assistant, Remote Administrative, or Operations Support opportunities with international teams.

At SENIMAN COFFEE in Bali, I coordinate daily floor operations, staff scheduling, and work allocation. I also follow up on operational issues and support customer service and service recovery.

At SENIMAN COFFEE in Surabaya, I supported the opening and operational setup of a new retail operation. I coordinated product and inventory requirements between Bali and Surabaya and assisted with staff training.

Earlier at SENIMAN COFFEE in Bali, I managed shop operations, checked inventory, and processed customer orders and payments using POS systems. At Ubud Ceramic & Woodcraft and Ubud Deli, I supported retail operations, customer service, stock activities, and purchasing.

At OG ARCHITECTS SANUR, I provided office administrative support, prepared client invoices, managed petty cash, and maintained office records. I use Google Workspace, Microsoft Office, POS systems, and ChatGPT, and I’ve created practice work samples for attendance tracking, inventory and purchasing, and staff scheduling.

Experience

Work history, roles, and key accomplishments

Current

Floor Supervisor

Current

Seniman Coffee

Jan 2026 - Present (8 months)

Coordinated daily floor operations, staff scheduling, and task delegation. Monitored team performance and supported customer service and complaint handling.

Staff Scheduling Task Delegation Team Coordination Customer Service Complaint Handling Service Recovery Operational Monitoring

Retail & Operations Support

Seniman Coffee

Sep 2024 - Dec 2025 (1 year 3 months)

Supported the opening and operational setup of a new retail operation, including product arrangement and availability checks. Coordinated product and inventory requirements between locations and assisted with staff training.

Retail Operations Inventory Coordination Corporate Trainer Operations setup Cross functional Coordination

Shopkeeper / Waitress / Cashier

Seniman Coffee

Sep 2021 - Sep 2024 (3 years)

Managed daily shop operations, including opening procedures, customer service, and product sales. Processed orders and payments using POS systems and maintained accurate transaction handling.

POS systems Customer Service Inventory Management Cash Handling Payment Processing Upselling

Shopkeeper

Ubud Ceramic & Woodcraft

Jan 2018 - Dec 2020 (2 years 11 months)

Managed daily shop operations, including customer assistance, payments, and product information. Supported product sales through customer engagement and maintained product availability.

Customer Service Sales Inventory Monitoring restocking Complaint Handling

Administration

OG Architects Sanur

Jan 2015 - Dec 2017 (2 years 11 months)

Provided daily office administrative support, including correspondence, document filing, and general coordination. Managed petty cash, prepared client invoices, and supported payroll and BPJS administration.

Office Administration Document Management Petty Cash Management Invoice Preparation Payroll Support Meeting Minutes

Cashier

Ubud Deli

Jan 2012 - Dec 2015 (3 years 11 months)

Managed cashier opening and closing procedures, cash counts, and payment processing. Conducted stock opname, receiving, and restocking activities, and supported daily retail operations.

Cash Handling Payment Processing Stock Management restocking Retail Operations Customer Service