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Willow Willow

@willowwillow

Operations Manager at Willow Bakery, running daily operations and building the brand’s social media presence with Canva.

Indonesia

Message

What I'm looking for

I’m seeking a remote role in operations support, customer support, or virtual assistance.

At Willow Bakery, I run daily operations, from production planning and staff scheduling to inventory and supplier orders. I also handle customer communication and train staff.

I track sales, expenses, and inventory records to support business decisions, maintain food safety standards, and create social media content and designs in Canva. I’m seeking remote work in operations support, customer support, or virtual assistance.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Willow Bakery

Jan 2021 - Present (5 years 9 months)

Run all daily operations of the business, including production planning, scheduling, inventory, and supplier orders. Manage and train staff, handle customer orders, and maintain food safety standards.

Operations Coordination Scheduling Inventory Management Supplier Coordination Corporate Trainer Customer Service Canva Social Media Food Safety Record keeping

Store Manager

Sinar Jaya Motor

Jan 2023 - Dec 2024 (1 year 11 months)

Managed daily store operations, staff schedules, and customer service. Tracked inventory and coordinated with suppliers on orders.

Store Operations Staff Scheduling Customer Service inventory tracking Supplier Coordination Record keeping

Restaurant Supervisor

Mie Titi

Jan 2016 - Dec 2019 (3 years 11 months)

Supervised daily restaurant operations and team activities across shifts. Created staff schedules and handled customer feedback and service issues.

Restaurant Operations Staff Scheduling Team Supervision Supplier Communication Customer Service Order Tracking

Store Supervisor

Rezeki Jaya Motor

Jan 2012 - Dec 2015 (3 years 11 months)

Supervised store staff, shift coverage, and daily customer service. Maintained inventory and operational records, and assisted management with administrative tasks.

Store Supervisor Staff Management Customer Service Inventory Management Record keeping Administrative Support