Ana Bel
@anayelys
Bilingual professional with experience in health services and customer support.
What I'm looking for
I am a dedicated professional with a strong background in health services and customer support. My experience as a Spanish Interpreter at the Health Federation of Philadelphia has honed my communication skills, allowing me to facilitate clear interactions between English and Spanish speakers. I take pride in ensuring that all parties understand each other, which is crucial in a healthcare setting.
In addition to my interpreting role, I have worked in various customer service positions, including at Farmers Insurance Group, where I was responsible for handling incoming and outgoing calls. My ability to provide accurate and courteous service has been a key factor in my success in these roles. I am also proficient in Microsoft Excel and Word, which enhances my ability to manage tasks efficiently.
Experience
Work history, roles, and key accomplishments
Spanish Interpreter
Health Federation of Philadelphia
Jan 2022 - Present (3 years 4 months)
As a Spanish Interpreter at Health Federation of Philadelphia, I ensure clear and accurate interpretation between English and Spanish speakers, facilitating effective communication in healthcare settings.
Line Worker
Burlington Coat Factory
Feb 2021 - Jan 2022 (11 months)
In my role as a Line Worker at Burlington Coat Factory, I assisted with the flow of merchandise through the packing, scanning, and receiving areas, ensuring efficient operations.
Customer Service Representative
Farmers Insurance Group
Feb 2020 - Jan 2021 (11 months)
As a Customer Service Representative at Farmers Insurance Group, I ensured that customers received accurate and courteous services while handling incoming and outgoing calls.
Education
Degrees, certifications, and relevant coursework
Community College of Philadelphia
Associate Degree, Psychology
2019 - 2022
Studied Psychology with a focus on understanding human behavior and mental processes.
Thomas Alva Edison High School
High School Diploma, General Studies
2015 - 2019
Completed high school education with a focus on general studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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