At Karma Group, I manage and organize members’ requests and coordinate them in a timely manner. I use the Viewpoint System in my Concierge Guest Relations role.
At Elite Oasis Pool Bar, I managed inventory and food and beverage supplies, hired and trained staff, and organized staff schedules. I also trained staff on customer service, menus, and billing software.
At Citizen Rooftop and Avra Restaurant, I managed reservations and hosting schedules, handled confirmations, and supported special events. For HBO’s Barry Season 3 and 4, I scheduled COVID tests and tracked vaccination cards and test results using Google Sheets and Excel.
