Open to opportunities

Anathi Majeke

@anathimajeke

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Dedicated customer service agent with a passion for coaching.

South Africa

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What I'm looking for

I am looking for a role that allows me to grow professionally while contributing to a successful team.

I am Anathi Majeke, a dedicated professional with a diploma in Sports and Fitness from ETA College. My journey has been diverse, ranging from coaching netball and swimming to providing exceptional customer service. I thrive in environments where I can contribute to team success and enhance my skills.

Throughout my career, I have embraced various roles that have honed my abilities in coaching and customer support. My experience as a customer service agent at CCI and currently at Concentrix has equipped me with the skills to handle technical support efficiently while ensuring client satisfaction. I am eager to take on new challenges and contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

Current

Client Advisor and Teir 1 Technical Support

Current

Concentrix

Sep 2024 - Present (11 months)

Serve as a Client Advisor and Tier 1 Technical Support, assisting clients with their needs. Provide comprehensive technical assistance and resolve complex issues.

Technical Support Customer Relations Communication

Customer Service Agent

CCI

Mar 2021 - Mar 2022 (1 year)

Provided Tier 1 technical support to customers, resolving various technical issues. Assisted clients with troubleshooting and product inquiries.

Technical Support Customer Service Troubleshooting Problem Solving Communication Skills

Netball Coach

Garvz Sports Academy

Apr 2019 - Sep 2019 (5 months)

Coached netball at St Henry Marist School, focusing on team performance and individual player improvement. Organized and led training sessions and matches.

Netball Coaching Sports Management Team Building Training

Swimming Coach

Glenashley Preparatory School

Jan 2019 - Mar 2019 (2 months)

Taught swimming techniques to students, ensuring safety and skill progression. Developed individualized lesson plans to meet diverse learning needs.

Swimming Instruction Water Safety Lesson planning Youth Coaching

Ball Skills Coach

Al Faahla College

Jan 2018 - Jan 2018 (0 months)

Instructed ball skills to students, enhancing their coordination and athletic abilities. Developed engaging activities to improve fundamental sports skills.

Ball Skills Training Sports Instruction Youth Coaching Student Athlete Development

Netball Coach

Maritime School of Transport

Jan 2018 - Jan 2018 (0 months)

Coached netball, focusing on skill development and team strategy. Fostered a positive and encouraging environment for athletes.

Netball Coaching Sports Training Team Leadership Athletic Instruction

Waitress

Zorka Lounge

Jan 2017 - Mar 2017 (2 months)

Provided excellent customer service in a fast-paced environment, ensuring guest satisfaction. Managed orders and served food and beverages efficiently.

Customer Service Order Management Food Service Teamwork

Education

Degrees, certifications, and relevant coursework

GD Goenka World School

High School Diploma, General Studies

2010 -

Attended GD Goenka World School from 2010 to 2012. Continued high school education at Ladybrand Academy from 2013 to 2015, completing secondary education.

Margate Primary

Primary Education Certificate, General Studies

2003 -

Completed primary education at Margate Primary from 2003 to 2009. Developed foundational academic skills and participated in various school activities.

ETA College

Diploma, Sports and Fitness

Completed a diploma program focusing on sports and fitness. Gained comprehensive knowledge and practical skills in various aspects of the sports and fitness industry.